Before work starts
If payment is completed but ikigaidigital has not started reviewing or executing the task, clients may request cancellation and refund review by contacting support.
ikigaidigital Policy
Last updated: 18 April 2026
ikigaidigital offers fixed-price digital setup services. This policy explains how cancellations, failed payments, and refund requests are handled.
If payment is completed but ikigaidigital has not started reviewing or executing the task, clients may request cancellation and refund review by contacting support.
Once task review, coordination, document preparation, listing setup, profile setup, or partner execution has started, refunds may be partial or unavailable depending on work already completed.
If a payment fails, is deducted twice, or does not reflect correctly in the dashboard, contact support with payment details. Verified duplicate payments will be reviewed for refund.
Approved refunds are typically processed through the original payment method. Bank or payment-provider timelines may vary.
If client requirements change after payment, ikigaidigital may revise scope, turnaround, or pricing before continuing execution.